Not quite right for your project? We want you to love what you make with our beads and pens.
Reach out within 14 days of delivery and we'll help with an exchange or refund on unused, unopened items in their original packaging. Custom or clearance items are final sale unless the product arrived damaged or defective.
To start a return, contact us on WhatsApp or by email with your order number and a quick note about the issue. We'll walk you through the next steps.